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My Order Is Outside Your Delivery Area. What Should I Do?

Your order will be shipped using an LTL Freight Carrier. Orders will be packed unassembled in a wooden crate, depending on size, and shipped to your home/office with curbside delivery. Please be aware that our furniture is built from solid wood and is heavy. You will need to make arrangements to have your crate unloaded from the freight carriers truck and brought into your home/ office. The shipment will be a little different than cardboard boxes you’ve received before.

For crates, you’ll need a hammer with a claw (normal, household hammer will do) to pry open the top. The table base/legs will be detached and will need assembly. We include the hardware that you need and the basic instructions for assembly. Despite all this, it should be easier than most IKEA projects.

Orders take around 30-40 days to complete from the time we receive the payment. We will notify you via email once your order has been picked up from our shop. We will provide you with photos of your crate as well as the bill of lading information so you are able to track your order. Freight shipping can take up to 7 business days depending on your location. You will be contacted by the freight company to schedule delivery date and appointment.

To save all of our customers money, all shipping prices are for curbside delivery only. Please be aware that our furniture is built from solid wood and is heavy. If you require white glove service for shipping (bringing the package inside, unpacking it, setting it up, etc.), please give us a call and we will provide you with a white glove shipping quote.

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