At Emmor Works, we take pride in the exceptional quality and craftsmanship of our prodcuts. Our attention to detail in design, material and construction is unyielding. And so is our commitment to customer satisfaction.
We carefully inspect each item prior to shipment, and we also require your inspection and signature upon delivery. Should you discover a defect in your furniture, however, please contact us at 609-388-8208 immediately. Furniture that is refused because it does not fit through an entryway will be refunded less a 25% restocking and delivery fees.
All custom orders begin production immediately upon the orders deposit and are built to your specifications. They cannot be cancelled, changed, returned or refunded at any time. A non-refundable 50% deposit will be taken when the order is placed. Any orders a cancelled/returned after being completed or upon delivery date that are returned will be refunded less a 25% restocking and delivery fees.
Should you decide to cancel a return and keep the item after a refund was issued, we reserve the right to charge your credit card in the amount of the refund issued.